Returns & Exchanges - QR

Understanding Returns at QR

What is Our Returns Process?

Returns at QR are designed to be straightforward and customer-friendly. If you wish to return an item, you can start the process online within 30 days of your purchase. Just log in to your account, select the items you want to return, and print your return label. This way, it simplifies the procedure because you won’t have to fill out forms or struggle to find necessary information.

Be Aware of Our Exchange Policies

Exchanging items at QR can be just as easy as returns. If you received a wrong size or color, you can request an exchange directly through our website. However, please remember that exchanges are subject to product availability. Therefore, it is a good idea to act quickly so that your desired item is still in stock. This allows you to enjoy your new purchase without any inconvenience.

Tracking Your Return Status

After initiating a return, you will receive an email confirmation with tracking information. This keeps you informed about where your return is in the process, so you don’t have to guess when you'll receive your refund. Because our returns team works diligently, you can expect processing times to be efficient. If you have questions along the way, our customer service team is always ready to help!